Complaints Procedure

Either call us on 01483 343 199 or email us: info@bailey-surrey.co.uk

We aim to respond within 2 days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.

Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted Trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction, you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted traders in the first instance on 0117 456 6031.

Expert Plumbing & Heating You Can Rely On

From emergency repairs to luxury bathroom installations, trust Guildford’s highest-rated engineers to deliver an exceptional service.

01483 343 199

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We are very proud of our reputation and the work we do.

Quality, service and peace of mind

We understand that having a heating or plumbing technician in your home requires trust and confident. That’s why every job is backed by our commitment to quality.